Cookie policy

What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to record some aspect of a website and to provide information to the owners of the website.

How and why we use cookies

We use cookies to give you the best experience when you visit our website. By using cookies, we can make it easier for you to do many things, such as managing your accounts, policies, or login details, and applying for products and services. Cookies can also allow us to tailor the content of our website so we can show you services or adverts we think you may be interested in.

The types of cookies we use on this website

Cookies are now grouped as essential or optional - we will not set optional cookies without your consent.

The table below explains the cookies we use and what each is for.

Source

Cookie name

Purpose

Essential?

Cookie category

Acquia

tc_ptid 
tc_ptidexpiry 
tc_ttid

These cookies set by Acquia Lift allow us to deliver website personalisation.

Yes

Strictly necessary

Cloudflare

cfduid

This cookie is set by the CloudFlare service to identify individual clients behind a shared IP address and apply security settings on a per-client basis.

Yes

Strictly necessary

CleanTalkapbct_cookies_test
apbct_* 
ct_* 
ct_sfw_*
These cookies are functional cookies set by CleanTalk to detect spam and improve our website’s security.YesStrictly necessary
Drupalhowden_country
rebrandMessageSeen
geoLocationActioned
SESS*
These cookies are functional cookies set by the website Content management system.YesStrictly necessary
New RelicJSESSIONID
intercom-session-cyym0u3i
intercom-id-cyym0u3i
ei_client_id
ajs_anonymous_id
_mkto_trk
_ga
_biz_uid
_biz_pendingA
_biz_nA
_biz_flagsA
These cookies are set by New Relic to enable us to monitor site performance.YesStrictly necessary
Iubendalocale
country
_pk_ses.10.10f8
_pk_id.10.10f8
_iubenda_session
_pk_ses.1.04aa
_pk_id.1.04aa
_iub_cs-xxxxxx
_iub_cs-xxxxxxxx
These cookies are functional cookies that remember preferences set by users via the cookie banner on our site.YesStrictly necessary
Fullstoryfs_uid
fs_cid

Fullstory is a session recording tool that allows us to analyse user behaviour and collect performance data to help us measure and improve customer experiences

NoMeasurement
Google Analytics_ga 
_gid
We use Google analytics on our site to monitor performance and analyse traffic. These cookies are used to distinguish unique users for website analytics reports.NoMeasurement
Google Analytics and services

__Secure-3PAPISID 
__Secure-3PSID 
__Secure-3PSIDCC
_gat_gtag_{gaID}
_gat_{gaID}
1P_JAR 
APISID
HSID 
NID 
SAPISID 
SID 
SIDCC
SSID
UULE
DV
OTZ
CONSENT
SEARCH_SAMESITE
OGPC
AID

These cookies set by Google are advertising cookies used for user tracking and ad targeting purposes.NoTargeting and Advertising
Doubleclick.net by GoogleDSID
IDE
These cookies are used to register and report user's actions after viewing or clicking one of our Google ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.NoTargeting and Advertising
Vimeo _fbp
_ga
_gcl_au
_uetvid
continuous_play_v3
Exps
player
Vuid
These cookies allow Vimeo to collect usage information for Vimeo hosted videos, which we often embed on our site to enhance your experience.NoExperience enhancement
YouTube __Secure-3PAPISID
__Secure-3PSID
__Secure-3PSIDCC
ANID
APISID
CONSENT
HSID
LOGIN_INFO
PREF
SAPISID
SID
SIDCC
SSID
VISITOR_INFO1_LIVE
Wide 
YSC
These cookies allow YouTube to collect usage information for YouTube hosted videos, which we occasionally embed on our site to enhance your experience.NoExperience enhancement


Manage cookie preferences

You can update your cookie preferences at any time. Please update here


Keeping your personal information safe

Our cookies do not store personal information such as your name, address, phone number or email in a format that can be read by others. The cookies we use cannot read or search your computer, smartphone or web-enabled device to obtain information about you or your family, or read any material kept on your hard drive.

Google

Our website(s) may share information with Google via internet cookies, where you have agreed to this. You can find out more information about how Google uses data collected through cookies on Google’s Privacy & Terms site.

Links to sites provided by others

If you follow a link from our website to another website, please be aware that the owner of the other website will have their own privacy and cookie policies for their site. We recommend you read their policies as we are not responsible or liable for what happens at their website.

Changing your browser settings for cookies

You can adjust the settings in your web browser to determine whether sites can set cookies on your computer. If you've visited this website before, there may be previously set cookies on your computer. You can find out how to delete them from the sites listed below.